U.S. Bank is Hiring Japanese-speaking Customer Services

U.S. Bank

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U.S. Bank, the fifth-largest commercial bank in the United States is looking for Customer Service!

アメリカで第5位の大手商業銀行であるU.S. Bankでは日本語が堪能なClient Support Specialist (サポート担当者)とMarket Manager(営業担当者)を募集しています。詳細、およびお申し込みについてはwww.usbank.com/careersからいずれかのJob Codeで検索してください。
・Client Support Specialist (Job Code: 180027952)


U.S. Bank, the fifth-largest commercial bank in the United States is looking for Customer Service for its Merchant Services/Payment Solutions services (Japanese Speaking Preferred).

For details and apply, visit: https://usbank.taleo.net/careersection/10000/jobdetail.ftl?job=180027952&tz=GMT-08%3A00&tzname=America%2FLos_Angeles

Type of employment: 正社員 / Full Time
Number of hires: 1
Language: English 日本語
Job Description: Elavon Client Support Specialist 1 (Japanese Speaking Preferred)-180027952

Apply at: https://usbank.taleo.net/careersection/10000/jobdetail.ftl?job=180027952&tz=GMT-08%3A00&tzname=America%2FLos_Angeles

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Provides day-to-day support and service to assigned Elavon clients via telephone, email and occasional face-to-face communication. Partners with Client Executives on projects and to identify opportunities to enhance the profitability of the client relationship. Answers client inquires and provides client education on Elavon products and services. Conducts follow up on all paperwork submitted to ensure it is completed accurately and in a timely manner by internal supporting departments.


Qualifications

Basic Qualifications
- High school diploma or equivalent
- One to two years of clerical or related experience

Preferred Skills/Experience
- Japanese and English speaking is highly preferred, other languages will be considered.
- Proficient computer skills, especially Microsoft Office applications
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Ability to identify and resolve exceptions and to interpret data
- Proven customer service/relations skills
- Excellent interpersonal, verbal and written communication skills
- Some knowledge of the Payments Industry, Elavon product and system knowledge helpful

Job Customer Service / Call Center
Primary Location CA-CA-City of Industry
Shift 1st - Daytime
Average Hours Per Week 40
Job Location: City of Industry, CA
Work hours: 40 hrs/ week
Salary: Good salary
Holidays/Vacation: Paid vacations and sick leaves
Company website: https://www.usbank.com/careers/index.html
Name of job: Customer Service
Background info: At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job Requirements: Basic Qualifications
- High school diploma or equivalent
- One to two years of clerical or related experience

Preferred Skills/Experience
- Japanese and English speaking is highly preferred, other languages will be considered.
- Proficient computer skills, especially Microsoft Office applications
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Ability to identify and resolve exceptions and to interpret data
- Proven customer service/relations skills
- Excellent interpersonal, verbal and written communication skills
- Some knowledge of the Payments Industry, Elavon product and system knowledge helpful
Benefits: Good benefits.

Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That’s why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most – your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

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