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We are currently seeking Japanese / English bilingual Reservation Agent for our client.
The company is a major travel related corporation. Ideal candidate will be responsible for assisting customers by answering incoming calls to the American Region Call Center in Japanese.
|Type of employment:||正社員 / Full Time パート・アルバイト / Part Time|
【Responsibilities and Duties】
・Handle outbound and inbound calls for passengers and travel agents
・Handle incoming request from callers by email or fax and manage inquires or requests
・Provide callers with information regarding flights, fares, destination, mileages and special offers and products
・Review reservations, and perform modifications/ advices
・Provide individualized customer service through a high standard of professionalism
・Provide frequent flyer program information
・Other duties may be assigned to meet business needs as required
|Job Location:||El Segundo, CA|
|Work hours:||Shift ranges between 6:00am - 7:00pm. May include weekends and holiday.|
|Salary:||$15 - 18/h|
・Fluency in Japanese, both verbal and written - Native to Professional Working Level
・Available to work weekends, holidays, and early mornings
・Strong interpersonal communication skills
・Proficient in MS office products such as Outlook, Word, & Excel
・High School Diploma/GED
・Proven ability in Customer Service Excellence
・Self-motivated with ability to work independently and in a team environment
|Benefits:||- Benefit: Competitive employee benefits package (Insurance, Sick Leave, Paid Vacation etc)|
This job listing is no longer available.