#1253 Customer Service Specialist

JOBOT CAREER

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We are currently looking for a English/Japanese Bilingual Customer Service Specialistfor our client.

The company is a leading logistics company. At Indianapolis branch, they mainly focus on Moving Service, extending the power and quality of its global logistics network to the personal household relocation service.

Language: English 日本語
Job Description: 【Responsibilities and Duties】
・Reviews and clears all order (quantity, terms, price) in order to process the order – send confirmations to the customer and orders to the warehouse.
・Ensures all customer pricing, invoicing and payments are proper and timely.
・Provides excellent Customer Service and maintains a high level of customer satisfaction through maintenance of customer relationships.
・Communicate regularly with Outside Sales and ensure proper pull-through of retail opportunities
・Maintain an appropriate flow of product and on-time deliveries
・Types, formats, and produces documents such as letter, presentations, and reports per management’s request
・Other duties as assigned.
Job Location: Erlanger, KY
Work hours: 8:30am - 5:30pm(TBA)
Salary: $33K - $35K/year (DOE)
Holidays/Vacation: Weekends, National Holidays
Job Requirements: 【Qualifications】
・Fluency in Japanese - Professional Working to Native Level
・Bachelor’s degree Preferred
・1-3 years in Customer Service / Supply Chain preferred
・Excellent interpersonal and organization skills, strong attention to detail
・Proficient computer skills including Word, Excel and PowerPoint
Benefits: Competitive employee benefits package (Insurance, , Sick Leave, Paid Vacation etc)

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